How Mixed Digital LLC collects, uses, shares, and protects your information — including how we handle SMS communications.
This Privacy Policy describes how Mixed Digital LLC ("Mixed Digital," "we," "us," or "our"), located in Durham, North Carolina, collects, uses, discloses, and safeguards information about you when you visit our website at MixedDigital.com (the "Site"), use our services, or communicate with us.
We collect information you provide when you complete a contact form, audit request, or lead capture form on our Site; subscribe to our email list or marketing communications; opt in to receive SMS messages from us; schedule a consultation or discovery call; communicate with us via phone, email, or chat; or become a client of Mixed Digital. This information may include your name, business name, email address, phone number, website URL, and any other information you choose to provide.
When you visit our Site, we automatically collect certain information through cookies, web beacons, and similar tracking technologies, including IP address and general geographic location, browser type and version, pages visited and time on site, device type and operating system, and interactions with our Site.
We use the information we collect to respond to your inquiries and fulfill audit requests; provide, manage, and improve our digital marketing services; communicate with you about your account or engagement; send marketing communications you have opted into (email and/or SMS); analyze Site performance and optimize user experience; and comply with legal obligations.
By providing your mobile phone number and opting in to receive SMS messages from Mixed Digital, you expressly consent to receive text messages from us. Message frequency will vary based on your inquiry and the services you engage with. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at 984-217-8909.
We only send SMS messages to individuals who have expressly opted in. Opt-in may occur via submitting a form on our Site that includes an SMS opt-in checkbox, texting an opt-in keyword to our designated number, or verbally consenting during a consultation call (confirmed in writing). Consent to receive SMS is not a condition of purchasing any service from Mixed Digital.
Depending on your opt-in selections, we may send transactional messages (appointment confirmations, reminders, and follow-up communications) and marketing messages (promotional content and updates related to Mixed Digital services — only sent with explicit marketing opt-in).
You may opt out at any time by replying STOP to any message, or contacting us at 984-217-8909. After opting out, you will receive one final confirmation message.
Your mobile phone number and SMS opt-in status will not be shared with, sold to, or transferred to any third party for their own marketing purposes.
We use cookies and similar tracking technologies to enhance your experience, analyze traffic, and support our marketing efforts. These include essential cookies required for the Site to function, analytics cookies (e.g., Google Analytics 4), and advertising cookies (e.g., Google Ads conversion tracking, Meta Pixel). You can control cookies through your browser settings.
We do not sell your personal information. We may share your information with service providers that help us operate our Site and deliver services (bound by data processing agreements); as required by law or court order; in connection with a business transfer or acquisition; or when necessary to protect the rights, property, or safety of Mixed Digital, our clients, or others.
We retain personal information for as long as necessary to fulfill the purposes described in this policy, provide services to active clients, and comply with legal obligations.
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
Depending on your location, you may have rights to access, correct, or delete your personal information, opt out of marketing communications, or request information about how your data is used. To exercise any of these rights, contact us using the information below.
Our Site and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised effective date. Your continued use of our Site after any update constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy, contact us: